Privacy policy
Last updated: October 1, 2025
At Galactic Flow, your privacy and energetic clarity matter deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make purchases on galacticflow.shop (the “Site”) or interact with us through our Services.
By using our Site, you agree to the collection and use of your information as described below. If you do not agree with this policy, please refrain from using our Services.
Definitions
- “Personal Information” refers to any data that identifies or could reasonably identify you, such as your name, email, or IP address.
- “Services” refers to all offerings provided through galacticflow.shop, including products, content, and customer support.
- “Third Parties” refers to service providers, platforms, and partners who help us deliver and improve our Services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted here with a new “Last updated” date.
Information We Collect
We collect personal information when you interact with our Services, including:
- Information You Provide
- Contact Info: Name, address, email, phone number
- Order Info: Billing/shipping addresses, payment details, order history
- Account Info: Username, password, preferences
- Usage Data: We may collect data on how you use our site, including your device type, browser, IP address, and actions on the site, using cookies and tracking technologies.
- Third-Party Data: We may collect and share information through third-party services for essential functions and marketing. This includes:
- Shopify: For secure order processing, fulfillment, and enhanced features across merchants
- Google: For analytics, advertising, and YouTube video content
- Pinterest: For advertising, analytics, and content sharing
- For more information, please see their privacy policies:
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: To process orders, send updates, and manage your account.
- To Improve Your Experience: To enhance our Services, tailor your shopping experience, and ensure site functionality.
- To Comply with Legal Obligations
- For Marketing: To send promotional emails, text messages, or ads, only if you’ve opted in.
- For Security: To detect and prevent fraud or illegal activities and keep your account safe.
Cookies & Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and improve our Services. You can choose to disable cookies via your browser settings, though this may impact certain features of the Site.
We also use tracking technologies (e.g., Google Ads) to better understand how our ads perform and to reach people who may resonate with our offerings. These technologies may collect information like your IP address, browser type, and pages visited to help personalize ads and measure effectiveness.
For more information on how cookies are used and how to manage your preferences, you can visit the Shopify Cookies Policy, Google Privacy Policy, and Pinterest Privacy Policy.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you’re a parent or guardian and believe your child has provided personal information, please contact us to request its deletion.
As of this policy’s effective date, we do not knowingly “sell” or “share” personal information of individuals under 16 years of age, as defined by applicable law.
Security & Retention
We use reasonable measures to protect your data, but no method is 100% secure. Please avoid sending sensitive information through unsecure channels.
We retain personal information only as long as necessary to fulfill our Services, comply with legal obligations, resolve disputes, and uphold our agreements.
International Transfers
If you’re located outside the U.S., your personal data may be transferred to and processed in other countries. For transfers from the EEA or UK, we rely on recognized mechanisms like Standard Contractual Clauses or equivalent safeguards.
Your Rights & Choices
Depending on your location, you may have rights to:
- Access: Request a copy of your data
- Delete: Request deletion of your personal information
- Correct: Request updates to inaccurate data
- Portability: Request transfer of your data to another service
- Opt-Out: Decline marketing communications or targeted advertising
You may also opt out of targeted advertising via the Shopify Privacy Portal. If you visit our Site with the Global Privacy Control signal enabled, we will honor it for your browser and device.
We do not recognize other “Do Not Track” signals at this time.
Managing Communication Preferences
You may opt out of promotional emails anytime using the unsubscribe link. We may still send non-promotional messages related to your account or orders.
Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Shopify, payment processors, shipping partners
- With Your Consent: If you choose to share data with third parties
- Legal Reasons: If required by law or in connection with legal proceedings
- Business Transactions: In the event of a merger or asset sale
Shopify may also use your data to improve its services across merchants. Learn more at the Shopify Consumer Privacy Policy.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
Complaints & Appeals
If you have concerns about how we process your data, please contact us. Depending on your location, you may have the right to appeal our decisions or file a complaint with your local data protection authority.
📬 Contact Us
For privacy-related inquiries or to exercise your rights, please email: contact@galacticflow.shop. If you require a mailing address for legal correspondence, please reach out and we’ll provide it.